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Alibaba Qwen: Timeout or Slow Response
Current Status: Major Outage
Last checked: 21m ago
What We're Seeing Right Now
No recent issues reported. If you're experiencing problems with Alibaba Qwen, report below to help the community.
What is this error?
When Alibaba Qwen is timing out or responding very slowly, requests take much longer than usual or fail entirely. This can affect both API calls and the web interface. Slow responses often indicate server overload, network issues, or problems with specific models.
Error Signatures
Request timed outtimeoutETIMEDOUTECONNRESETConnection timed outThe request took too longSlow response504 Gateway TimeoutResponse not receivedStream interruptedCommon Causes
- Alibaba Qwen servers are overloaded with high traffic
- Your prompt or request is too large (long context, large input)
- The specific model you're using is under heavy load
- Network latency between your location and Alibaba Qwen's servers
- Streaming connection interrupted or unstable
✓ How to Fix It
- Check if Alibaba Qwen is experiencing widespread slowness using reports on this page
- Try reducing your prompt size or using a smaller/faster model
- Enable streaming if available (reduces perceived latency)
- Set appropriate timeout values in your client (30-120s for LLMs)
- Try again in a few minutes — load spikes are often temporary
- Check if the issue is region-specific by testing from a different location
Live Signals
Service Components
Qwen Web
OperationalQwen API
OperationalRecent Incidents
No incidents in the past 30 days
Frequently Asked Questions
Why is Alibaba Qwen so slow right now?
Check the live status above and recent community reports. If many users report 'Slow', Alibaba Qwen is likely experiencing high demand or infrastructure issues.
How long does Alibaba Qwen usually take to respond?
Normal response time depends on the model and prompt size. GPT-4 class models typically take 2-15 seconds. If you're seeing 30+ seconds or timeouts, something is wrong.
Is Alibaba Qwen timing out for everyone?
Look at the community reports below. A spike in 'Slow' or 'Down' reports indicates a widespread issue, not a problem on your end.