Privacy Policy
Last updated: February 2026
• IP addresses are hashed (never stored in plain text)
• No data sold to third parties
• Reports are anonymous
• You can request data deletion anytime
1. Data We Collect
When you browse: We collect basic analytics (page views, country of origin) through Vercel Analytics. No personal data is stored.
When you report an issue: We store a SHA-256 hash of your IP address (for rate limiting and spam prevention). The actual IP address is never saved. Reports do not contain any personally identifiable information.
When you contact us: We store your email address and message to respond to your inquiry. This data is deleted after the inquiry is resolved.
2. How We Use Data
Data is used exclusively to:
• Operate and improve the monitoring service
• Prevent spam and abuse (rate limiting)
• Generate aggregate statistics (e.g., "X reports in the last hour")
• Respond to user inquiries
3. Cookies
DownForAI does not use advertising or tracking cookies. We may use essential cookies for basic site functionality (e.g., preventing duplicate reports).
4. Third-Party Services
We use the following third-party services:
• Vercel (hosting & analytics) — Covina, CA, USA
• Neon (database) — San Francisco, CA, USA
These services have their own privacy policies. No personal data is shared with any other third party.
5. Data Retention
• Community reports: kept for 90 days, then automatically deleted
• IP hashes: kept for 90 days
• Contact form messages: deleted after inquiry resolution
• Analytics data: aggregated and anonymized
6. Your Rights
Under GDPR and applicable privacy laws, you have the right to:
• Access your data
• Request correction or deletion
• Object to processing
• Data portability
To exercise these rights, contact us at contact@downforai.com.
7. Contact
For any privacy-related questions: contact@downforai.com