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AWS SageMaker: Account / Billing Suspended

Current Status: Operational
Last checked: 3m ago

What We're Seeing Right Now

No recent issues reported. If you're experiencing problems with AWS SageMaker, report below to help the community.

What is this error?

When AWS SageMaker suspends your account due to billing issues, all your deployments, API access, and resources are paused or terminated. This can happen silently and cause production outages.

Error Signatures

Account suspendedBilling issuePayment requiredAccount disabled402 Payment RequiredQuota exhaustedSpending limit reachedAccount frozenService paused due to billing

Common Causes

  • Payment method expired or declined
  • Usage exceeded spending limit
  • Billing information incomplete or outdated
  • Abuse detection triggered (false positive)
  • Organization billing admin changed settings

โœ“ How to Fix It

  1. Check your billing dashboard on AWS SageMaker immediately
  2. Update your payment method
  3. Check for any spending alerts or limit notifications
  4. Contact AWS SageMaker support if you believe it's an error
  5. Set up billing alerts to prevent future suspensions
  6. Consider backup payment methods

Live Signals

Service Components
SageMaker Web
Operational

Recent Incidents

No incidents in the past 30 days

Frequently Asked Questions

Why was my AWS SageMaker account suspended?
Check your billing dashboard for payment issues, spending limit alerts, or failed charges. Update your payment method immediately.
How do I unsuspend my AWS SageMaker account?
Update your payment method in the billing dashboard and contact AWS SageMaker support to reactivate your account.
Will I lose my data if AWS SageMaker suspends my account?
Suspension policies vary. Most services retain data for a grace period. Check AWS SageMaker's terms for data retention details.

Related Pages

๐Ÿ“Š AWS SageMaker Status Dashboardโ“ Is AWS SageMaker Down?
Other AWS SageMaker issues:
๐Ÿ” All Infrastructure Services