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Bitbucket AI: IDE Extension Not Responding
Current Status: Operational
Last checked: just now
What We're Seeing Right Now
No recent issues reported. If you're experiencing problems with Bitbucket AI, report below to help the community.
What is this error?
When Bitbucket AI's IDE extension stops working, code completions, suggestions, and AI features become unavailable in your editor. This can be caused by extension crashes, authentication issues, or service outages.
Error Signatures
Extension not respondingConnection lostUnable to connectExtension errorNot authenticatedService unavailableExtension crashedCopilot is not availableCommon Causes
- Bitbucket AI extension crashed or lost connection
- Extension version is outdated
- Authentication token expired
- IDE update broke compatibility
- Bitbucket AI backend servers are down
- Network/firewall blocking the extension's connection
✓ How to Fix It
- Restart your IDE (VS Code, JetBrains, etc.)
- Check the extension is up to date
- Sign out and sign back in to Bitbucket AI
- Check the extension's output log for errors
- Disable and re-enable the extension
- Check this page for Bitbucket AI outages
Live Signals
Service Components
Bitbucket AI Web
OperationalRecent Incidents
No incidents in the past 30 days
Frequently Asked Questions
Why is Bitbucket AI not working in my IDE?
Try restarting your IDE, updating the extension, and signing in again. If the issue is widespread, check the status above.
Is Bitbucket AI extension down?
Check community reports below. If many developers are reporting issues, it's a service-side problem.
How do I fix Bitbucket AI in VS Code?
Restart VS Code, check for extension updates, re-authenticate, and check the Output panel for Bitbucket AI logs.