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Botpress: Task Timeout / Agent Stuck
Current Status: Degraded
Last checked: 2m ago
What We're Seeing Right Now
No recent issues reported. If you're experiencing problems with Botpress, report below to help the community.
What is this error?
When a Botpress agent gets stuck or times out, the AI is running indefinitely without completing or has exceeded the maximum allowed execution time.
Error Signatures
Task timed outAgent stuckExecution timeoutMaximum time exceededStill running...No responseAgent unresponsiveCommon Causes
- Task is too complex for the agent to resolve
- Infinite loop in agent reasoning
- External API the agent calls is slow/down
- Resource limits exceeded
- Botpress processing queue backed up
✓ How to Fix It
- Cancel the stuck task if possible
- Break complex tasks into simpler sub-tasks
- Check if external services are operational
- Set shorter timeout limits
- Retry with a clearer task description
- Check this page for platform issues
Live Signals
Service Components
Botpress Web
OperationalRecent Incidents
No incidents in the past 30 days
Frequently Asked Questions
Why is my Botpress agent stuck?
The task may be too complex, or the agent hit an edge case. Cancel and retry with a simpler task description.
How long should Botpress agent tasks take?
Typical tasks complete in seconds to a few minutes. Anything over 10 minutes likely indicates an issue.
Can I cancel a stuck Botpress agent task?
Most platforms allow task cancellation. Check Botpress's dashboard or API for cancel/abort options.