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Gem: Candidate Screening Failed
Current Status: Operational
Last checked: 12m ago
What We're Seeing Right Now
No recent issues reported. If you're experiencing problems with Gem, report below to help the community.
What is this error?
When Gem fails to screen candidates, it usually means the AI processing pipeline encountered an error or the service is under heavy load. This can delay hiring workflows and candidate evaluation.
Error Signatures
503500timeoutscreening failedfailed to processcandidate errorCommon Causes
- Server overload or high demand during hiring peaks
- Temporary service maintenance on AI infrastructure
- Network connectivity issues
- API quota exceeded for the underlying AI model
- Backend processing error in the screening pipeline
✓ How to Fix It
- Refresh the page and try again
- Check Gem status page for known issues
- Clear browser cache and cookies
- Try again in a few minutes
- Contact Gem support if the issue persists
Live Signals
Service Components
Gem Web
OperationalRecent Incidents
No incidents in the past 30 days
Frequently Asked Questions
Why did candidate screening fail on Gem?
This usually happens due to server overload or temporary maintenance. Check the status page for updates.
How long will Gem be down?
Most issues are resolved within 15-60 minutes. Monitor the official status page for updates.