Granola: AI Feature Not Available / Disabled

Current Status: Operational

Last checked: 8m ago

What We're Seeing Right Now

No recent issues reported. If you're experiencing problems with Granola, report below to help the community.

What is this error?

When Granola's AI features stop working, the AI-powered capabilities (writing, summarizing, generating, etc.) are unavailable while the rest of the app may work fine.

Error Signatures

AI not availableFeature disabledAI credits exhaustedThis feature requires a paid planAI is temporarily unavailableFeature not supportedAI assistant is offline

Common Causes

Granola's AI backend provider is experiencing issues
AI feature disabled by admin or plan limitation
AI quota/credits exhausted for the billing period
Feature is in beta and temporarily unavailable
Browser or app version doesn't support the feature

✓ How to Fix It

Check if the AI feature is enabled in your settings/plan
Verify your AI credits/quota haven't been exhausted
Update the app or browser to the latest version
Try the AI feature on a different document/project
Check this page for Granola AI backend issues
Contact your admin if the feature was disabled

Live Signals

Service Components

Granola Web

Operational

Recent Incidents

No incidents in the past 30 days

Frequently Asked Questions

Why is Granola AI not working?

Check your plan includes AI features, verify credits/quota, and ensure the app is updated. If the issue is widespread, check the status above.

Is Granola AI backend down?

Check community reports below for AI-specific issues.

How do I enable Granola AI features?

Check your plan/subscription includes AI, verify credits, and ensure the feature is enabled in settings.

📊 Granola Status Dashboard ❓ Is Granola Down?

Other Granola issues:

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