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IBM Granite: Timeout or Slow Response

Current Status: Major Outage
Last checked: 6m ago

What We're Seeing Right Now

No recent issues reported. If you're experiencing problems with IBM Granite, report below to help the community.

What is this error?

When IBM Granite is timing out or responding very slowly, requests take much longer than usual or fail entirely. This can affect both API calls and the web interface. Slow responses often indicate server overload, network issues, or problems with specific models.

Error Signatures

Request timed outtimeoutETIMEDOUTECONNRESETConnection timed outThe request took too longSlow response504 Gateway TimeoutResponse not receivedStream interrupted

Common Causes

  • IBM Granite servers are overloaded with high traffic
  • Your prompt or request is too large (long context, large input)
  • The specific model you're using is under heavy load
  • Network latency between your location and IBM Granite's servers
  • Streaming connection interrupted or unstable

✓ How to Fix It

  1. Check if IBM Granite is experiencing widespread slowness using reports on this page
  2. Try reducing your prompt size or using a smaller/faster model
  3. Enable streaming if available (reduces perceived latency)
  4. Set appropriate timeout values in your client (30-120s for LLMs)
  5. Try again in a few minutes — load spikes are often temporary
  6. Check if the issue is region-specific by testing from a different location

Live Signals

Service Components
Granite API
Operational

Recent Incidents

No incidents in the past 30 days

Frequently Asked Questions

Why is IBM Granite so slow right now?
Check the live status above and recent community reports. If many users report 'Slow', IBM Granite is likely experiencing high demand or infrastructure issues.
How long does IBM Granite usually take to respond?
Normal response time depends on the model and prompt size. GPT-4 class models typically take 2-15 seconds. If you're seeing 30+ seconds or timeouts, something is wrong.
Is IBM Granite timing out for everyone?
Look at the community reports below. A spike in 'Slow' or 'Down' reports indicates a widespread issue, not a problem on your end.

Related Pages

📊 IBM Granite Status Dashboard❓ Is IBM Granite Down?
Other IBM Granite issues:
🔍 All LLM Services