AI21 Labs Status — Is AI21 Labs Down?

Operational

Last checked: 13m ago

Having issues with AI21 Labs?

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0

reports in the last 24 hours

Service Status

AI21 API

Operational990ms

24-Hour Uptime

100%

07h

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01h

04h

Operational

Degraded

Outage

No data

Latency (24h)

Recent Incidents

No incidents in the past 30 days

Common Issues with AI21 Labs

See detailed troubleshooting guides for the most common AI21 Labs errors:

API Error (500 / 502 / 503)

When AI21 Labs returns an API error (HTTP 500, 502, or 503), it typically means the servers are experiencing issues, undergoing maintenance, or handling an unexpected surge in traffic. This is usually a server-side problem, not something wrong with your code.

Rate Limit Exceeded (429)

A 429 'Rate Limit Exceeded' error from AI21 Labs means you've sent too many requests in a given time period. This is a protective measure to ensure fair usage across all users. It can be triggered by your individual usage or by AI21 Labs-wide capacity constraints.

Timeout or Slow Response

When AI21 Labs is timing out or responding very slowly, requests take much longer than usual or fail entirely. This can affect both API calls and the web interface. Slow responses often indicate server overload, network issues, or problems with specific models.

Authentication Failed / Invalid API Key

An authentication error from AI21 Labs means your API key, token, or login credentials were rejected. This can happen when keys expire, are misconfigured, or when AI21 Labs's authentication service itself is having problems.

Model Unavailable / Overloaded

When AI21 Labs reports a model as unavailable or overloaded, the specific AI model you're trying to use cannot process requests right now. This is often temporary and happens during peak usage times, model updates, or capacity issues.

About AI21 Labs

Creator of Jamba models and enterprise AI solutions

Official Website

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Monitored Surfaces

AI21 API