DownForAI

Cresta status: API, auth, latency & outage reports

Cresta is operational right now. DownForAI checks Cresta every ~75 minutes across 1 monitored surface, with 0 community reports in the last 24 hours.

Operational
Last probe 3h ago·1 surface
Probe-monitoredLow confidence
📚 Docs →
100.0%
24h Uptime
109ms
p50 Network Latency
1551ms
p95 Network Latency
0
Incidents (30d)

DownForAI monitors Cresta via a single endpoint — Cresta Web. Current status: operational — all surfaces are responding normally. Measured uptime over the last 24 hours: 100.0%. Median response time (24 h): 109 ms; p95: 1551 ms.

DownForAI has not recorded any Cresta support platform disruptions. The service is probed approximately every 75 minutes; no user reports have been received in the last 24 hours.

Data confidence: LowLast checked 3h 47m ago · 1 monitored surface · 1 with 24 h latency data

Current Status

Operational
Everything works normally
Checked by our probes · 3.12s
Verified 3h ago
No major incident reported
No reports in the last 24h

Having issues?

Help other users by reporting if Cresta is not working for you.

0reports in the last 24 hours

Surface Health

Cresta WebOperational
HTTP 200p50 109ms3h ago

Uptime — last 24h

100.0%

Network latency — last 20 probes

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What DownForAI can verify about Cresta

No confirmed provider-side issue detected
DownForAI currently sees Cresta as operational based on available monitoring signals.
Signal source: public surface check · Monitoring confidence: Low
Still having trouble?

The issue may be account-specific, regional, network-related, or related to authentication, billing, quota, or rate limits.

Incident history (30d)

No incidents recorded in the past 30 days.

Reported symptoms

No user reports for Cresta in the last 24 hours.

Known error signatures

Common failure patterns and how to diagnose them

Provider details

Cresta provides real-time agent assist, coaching and AI agents for contact centres, integrated with telephony and chat platforms under enterprise contracts. Incidents affect live agent guidance and automation for its tenants.

What we monitor
Cresta platform (per tenant)Agent assist and AI agents
Telephony / chat integrationsContact-centre systems
Ecosystem dependencies
Contact-centre telephony

Fallback alternatives

What to use if this service is down

Cresta is unavailable
ASAPP or Talkdesk AI (monitored on DownForAI) provide contact-centre AI
Major migration

How we monitor

DownForAI checks monitored AI service surfaces on a rotating schedule, roughly every 75 minutes per surface, from a single centralized probe infrastructure. For services with an official machine-readable status page, we use that official status signal when available. For other services, we perform a basic public-surface check. Some services block datacenter probes; in those cases we mark them as “Monitoring limited” instead of treating a failed probe as a confirmed outage. Status is classified as Operational, Degraded, or Outage. Network latency (check response time) measures how long the monitored endpoint took to respond to our probe — it is not model inference speed, time-to-first-token, or tokens-per-second performance. We are independent of all providers listed and receive no compensation to report any particular status.

Cresta statusEmbed this status badgeREADME · docs ▾
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