DownForAI

Haptik status: API, auth, latency & outage reports

Haptik is operational right now. DownForAI checks Haptik every ~75 minutes across 1 monitored surface, with 0 community reports in the last 24 hours.

Operational
Last probe 2h ago·1 surface
Probe-monitoredLow confidence
📚 Docs →
100.0%
24h Uptime
163ms
p50 Network Latency
247ms
p95 Network Latency
0
Incidents (30d)

DownForAI monitors Haptik via a single endpoint — Haptik Web. Current status: operational — all surfaces are responding normally. Measured uptime over the last 24 hours: 100.0%. Median response time (24 h): 163 ms; p95: 247 ms.

Haptik has had no tracked outages since joining the DownForAI monitoring network. No community reports have been filed in the last 24 hours.

Data confidence: LowLast checked 2h 5m ago · 1 monitored surface · 1 with 24 h latency data

Current Status

Operational
Everything works normally
Checked by our probes · 130ms
Verified 2h ago
No major incident reported
No reports in the last 24h

Having issues?

Help other users by reporting if Haptik is not working for you.

0reports in the last 24 hours

Surface Health

Haptik WebOperational
HTTP 200p50 163ms2h ago

Uptime — last 24h

100.0%

Network latency — last 20 probes

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What DownForAI can verify about Haptik

No confirmed provider-side issue detected
DownForAI currently sees Haptik as operational based on available monitoring signals.
Signal source: public surface check · Monitoring confidence: Low
Still having trouble?

The issue may be account-specific, regional, network-related, or related to authentication, billing, quota, or rate limits.

Incident history (30d)

No incidents recorded in the past 30 days.

Reported symptoms

No user reports for Haptik in the last 24 hours.

Known error signatures

Common failure patterns and how to diagnose them

Provider details

Haptik (Jio Platforms) builds conversational AI for commerce and support on WhatsApp, web and voice, mainly for enterprises in India. Incidents are bots not answering on messaging channels for its tenants.

What we monitor
Haptik bots (per tenant)WhatsApp, web, voice
Messaging channel integrationsWhatsApp Business API and others
Ecosystem dependencies
WhatsApp Business APIModel providers

Fallback alternatives

What to use if this service is down

Haptik is down
Yellow.ai or Kore.ai (monitored on DownForAI) offer comparable enterprise bots
Major migration

How we monitor

DownForAI checks monitored AI service surfaces on a rotating schedule, roughly every 75 minutes per surface, from a single centralized probe infrastructure. For services with an official machine-readable status page, we use that official status signal when available. For other services, we perform a basic public-surface check. Some services block datacenter probes; in those cases we mark them as “Monitoring limited” instead of treating a failed probe as a confirmed outage. Status is classified as Operational, Degraded, or Outage. Network latency (check response time) measures how long the monitored endpoint took to respond to our probe — it is not model inference speed, time-to-first-token, or tokens-per-second performance. We are independent of all providers listed and receive no compensation to report any particular status.

Haptik statusEmbed this status badgeREADME · docs ▾
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