Helicone Status — Is Helicone Down?

Operational

Last checked: 2m ago

Having issues with Helicone?

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Service Status

Helicone Web

Operational311ms

24-Hour Uptime

100%

Operational

Degraded

Outage

No data

Latency (24h)

Recent Incidents

No incidents in the past 30 days

Common Issues with Helicone

See detailed troubleshooting guides for the most common Helicone errors:

API Error (500 / 502 / 503)

Helicone is returning API errors (HTTP 500, 502, or 503), indicating the platform's backend is experiencing issues. MLOps platforms handle complex workloads — model training, experiment tracking, pipeline orchestration — making server errors particularly disruptive to active workflows.

Pipeline / Training Run Failed

Your ML pipeline or training run on Helicone has failed unexpectedly. This can be caused by platform-side issues (compute unavailability, orchestration bugs) or configuration problems on your end. Distinguishing between the two is key to a fast resolution.

Model Registry / Artifact Store Error

You cannot push, pull, or access model artifacts in Helicone's model registry. This blocks model deployment and versioning workflows. Registry errors are often caused by storage backend issues or permission problems.

About Helicone

Open-source LLM observability and monitoring platform

Official Website

Category

Monitored Surfaces

Helicone Web

Community Discussion

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