HeyGen status: API, auth, latency & outage reports

HeyGen is operational right now. DownForAI checks HeyGen every ~75 minutes across 1 monitored surface, with 0 community reports in the last 24 hours.

Operational

Last probe 48 min ago·1 surface

Likely your sideMEDIUM confidence

📡 Official status page →📚 Docs →💳 Pricing →

100.0%

24h Uptime

344ms

p50 Latency

636ms

p95 Latency

Incidents (30d)

Current Status

✅

Operational

Everything works normally

✓Checked by our probes · 784ms

Verified 47m ago

✓No major incident reported

ⓘNo reports in the last 24h

Having issues?

Help other users by reporting if HeyGen is not working for you.

0reports in the last 24 hours

Surface Health

HeyGen WebOperational

HTTP 200p50 344ms47m ago

Uptime — last 24h

100.0%

Latency — last 20 probes

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Is HeyGen down for everyone?

Likely local or client-side issue

Our probes see normal responses. The issue is likely on your end or in your network path.

Moderate confidence

Probe summary (1 surface)

All surfaces operational as of last probe.

Signals detected

All monitored surfaces operational
No recent user reports
Check your network, credentials, or rate limits

Incident history (30d)

✓No incidents recorded in the past 30 days.

Reported symptoms

No user reports for HeyGen in the last 24 hours.

Known error signatures

Common failure patterns and how to diagnose them

Provider details

AI avatar video generation. Marketing, training, localization use cases.

What we monitor

heygen.com —

API —

Render pipeline —

Avatar IV generator —

Operator notes

HeyGen API supports Zapier and similar integrations — monitor render queue depth for early signal

Fallback alternatives

What to use if this service is down

HeyGen is degraded

Synthesia, D-ID, Colossyan can reduce downtime for avatar video

Different avatar libraries

Easy switch

How we monitor

downforai.com probes each AI service every 2–5 minutes from multiple independent locations. We measure HTTP response codes, latency (p50 & p95), and endpoint availability across the surfaces listed above. Status is classified as Operational, Degraded, or Outage based on a weighted combination of probe results. Uptime is calculated over 30-minute buckets and the last 24 hours. User reports are factored into our diagnosis as a secondary signal. We are independent of all providers listed and receive no compensation to report any particular status.

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