HubSpot AI Status — Is HubSpot AI Down?

Operational

Last checked: 1m ago

Having issues with HubSpot AI?

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0

reports in the last 24 hours

Service Status

HubSpot AI Web

Operational898ms

24-Hour Uptime

100%

Operational

Degraded

Outage

No data

Latency (24h)

Recent Incidents

No incidents in the past 30 days

Common Issues with HubSpot AI

See detailed troubleshooting guides for the most common HubSpot AI errors:

API Error (500 / 502 / 503)

HubSpot AI is returning server errors (HTTP 500, 502, or 503). Customer support and sales AI platforms are mission-critical — an outage means your chatbot, live chat, or AI assist features stop working, directly impacting customer service quality.

AI Feature Not Working (Suggestions / Summarization / Auto-Reply)

AI-powered features in HubSpot AI — such as suggested replies, ticket summarization, sentiment analysis, or auto-routing — have stopped working or are producing incorrect results. This often indicates a partial platform degradation affecting the AI layer.

Slow Response Times / Lag

Response times from HubSpot AI are elevated — whether for your chatbot replies, agent AI suggestions, or API calls. In customer support contexts, slow responses directly impact customer satisfaction (CSAT) scores.

About HubSpot AI

HubSpot's AI features for CRM and customer engagement

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Monitored Surfaces

HubSpot AI Web

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