LivePerson Status — Is LivePerson Down?

Operational

Last checked: 4m ago

Having issues with LivePerson?

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0

reports in the last 24 hours

Service Status

LivePerson Web

Operational24ms

24-Hour Uptime

100%

Operational

Degraded

Outage

No data

Latency (24h)

Recent Incidents

No incidents in the past 30 days

Common Issues with LivePerson

See detailed troubleshooting guides for the most common LivePerson errors:

API Error (500 / 502 / 503)

LivePerson is returning server errors (HTTP 500, 502, or 503). Customer support and sales AI platforms are mission-critical — an outage means your chatbot, live chat, or AI assist features stop working, directly impacting customer service quality.

AI Feature Not Working (Suggestions / Summarization / Auto-Reply)

AI-powered features in LivePerson — such as suggested replies, ticket summarization, sentiment analysis, or auto-routing — have stopped working or are producing incorrect results. This often indicates a partial platform degradation affecting the AI layer.

Slow Response Times / Lag

Response times from LivePerson are elevated — whether for your chatbot replies, agent AI suggestions, or API calls. In customer support contexts, slow responses directly impact customer satisfaction (CSAT) scores.

About LivePerson

AI-powered conversational cloud for customer engagement

Official Website

Category

Monitored Surfaces

LivePerson Web

Community Discussion

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