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Play.ht: Audio Upload Failed / Format Error
Current Status: Major Outage
Last checked: 7m ago
What We're Seeing Right Now
No recent issues reported. If you're experiencing problems with Play.ht, report below to help the community.
What is this error?
When Play.ht can't accept your audio upload, the file format, size, or encoding may be incompatible, or the upload service is experiencing issues.
Error Signatures
Upload failedFile too largeUnsupported audio formatUpload timed outCould not process fileInvalid audio fileCommon Causes
- File too large for the service's limits
- Unsupported audio format or encoding
- Network timeout during upload
- Corrupted audio file
- Play.ht upload service down
✓ How to Fix It
- Check file size limits in Play.ht's documentation
- Convert to MP3 or WAV (standard formats)
- Compress audio if file is too large
- Try a stable internet connection
- Upload a short test file first
- Check this page for upload issues
Live Signals
Service Components
Play.ht Web
DegradedPlay.ht API
DegradedRecent Incidents
No incidents in the past 30 days
Frequently Asked Questions
Why can't I upload audio to Play.ht?
Check file format (MP3/WAV recommended), size limits, and your connection.
What's the maximum audio file size for Play.ht?
Varies by service. Check Play.ht's documentation for exact limits.
Is Play.ht upload working?
Check community reports below for real-time status.