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Relevance AI: Integration Auth Failed / Connection Lost
Current Status: Operational
Last checked: 3m ago
What We're Seeing Right Now
No recent issues reported. If you're experiencing problems with Relevance AI, report below to help the community.
What is this error?
When Relevance AI loses connection to an integrated service (Slack, GitHub, Gmail, etc.), the authentication between the two services has expired or been revoked.
Error Signatures
Integration disconnectedAuth token expiredConnection lostRe-authentication requiredPermission deniedOAuth errorIntegration errorCommon Causes
- OAuth token expired and couldn't auto-refresh
- Connected service changed security settings
- User revoked permissions on the connected service
- Connected service is down
- Relevance AI's integration middleware is having issues
✓ How to Fix It
- Disconnect and reconnect the integration in Relevance AI's settings
- Re-authorize the connected service
- Check if the connected service is operational
- Verify permissions haven't been changed
- Check this page for integration issues
- Contact Relevance AI support if reconnection fails
Live Signals
Service Components
Relevance AI Web
OperationalRecent Incidents
No incidents in the past 30 days
Frequently Asked Questions
Why did my Relevance AI integration disconnect?
OAuth tokens expire, or permissions were changed. Disconnect and reconnect the integration to re-authorize.
How do I fix Relevance AI integration errors?
Re-authorize the connection in Relevance AI's settings. Check the connected service is operational.
Will I lose data if Relevance AI integration breaks?
Existing data usually remains. New data won't sync until the integration is reconnected.