โView full Relevance AI status
Relevance AI: Task Timeout / Agent Stuck
Current Status: Operational
Last checked: just now
What We're Seeing Right Now
No recent issues reported. If you're experiencing problems with Relevance AI, report below to help the community.
What is this error?
When a Relevance AI agent gets stuck or times out, the AI is running indefinitely without completing or has exceeded the maximum allowed execution time.
Error Signatures
Task timed outAgent stuckExecution timeoutMaximum time exceededStill running...No responseAgent unresponsiveCommon Causes
- Task is too complex for the agent to resolve
- Infinite loop in agent reasoning
- External API the agent calls is slow/down
- Resource limits exceeded
- Relevance AI processing queue backed up
โ How to Fix It
- Cancel the stuck task if possible
- Break complex tasks into simpler sub-tasks
- Check if external services are operational
- Set shorter timeout limits
- Retry with a clearer task description
- Check this page for platform issues
Live Signals
Service Components
Relevance AI Web
OperationalRecent Incidents
No incidents in the past 30 days
Frequently Asked Questions
Why is my Relevance AI agent stuck?
The task may be too complex, or the agent hit an edge case. Cancel and retry with a simpler task description.
How long should Relevance AI agent tasks take?
Typical tasks complete in seconds to a few minutes. Anything over 10 minutes likely indicates an issue.
Can I cancel a stuck Relevance AI agent task?
Most platforms allow task cancellation. Check Relevance AI's dashboard or API for cancel/abort options.