StepFun Status — Is StepFun Down?

Operational

Last checked: 3m ago

Having issues with StepFun?

Report problems quickly and help the community stay informed.

0

reports in the last 24 hours

Service Status

StepFun Web

Operational1449ms

24-Hour Uptime

98%

Operational

Degraded

Outage

No data

Latency (24h)

Recent Incidents

No incidents in the past 30 days

Common Issues with StepFun

See detailed troubleshooting guides for the most common StepFun errors:

API Error (500 / 502 / 503)

When StepFun returns an API error (HTTP 500, 502, or 503), it typically means the servers are experiencing issues, undergoing maintenance, or handling an unexpected surge in traffic. This is usually a server-side problem, not something wrong with your code.

Rate Limit Exceeded (429)

A 429 'Rate Limit Exceeded' error from StepFun means you've sent too many requests in a given time period. This is a protective measure to ensure fair usage across all users. It can be triggered by your individual usage or by StepFun-wide capacity constraints.

Timeout or Slow Response

When StepFun is timing out or responding very slowly, requests take much longer than usual or fail entirely. This can affect both API calls and the web interface. Slow responses often indicate server overload, network issues, or problems with specific models.

Authentication Failed / Invalid API Key

An authentication error from StepFun means your API key, token, or login credentials were rejected. This can happen when keys expire, are misconfigured, or when StepFun's authentication service itself is having problems.

Model Unavailable / Overloaded

When StepFun reports a model as unavailable or overloaded, the specific AI model you're trying to use cannot process requests right now. This is often temporary and happens during peak usage times, model updates, or capacity issues.

About StepFun

Chinese large language model and AI assistant by StepFun

Official Website

Category

Monitored Surfaces

StepFun Web

Community Discussion

No comments yet. Be the first to share your experience!