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StepFun: API Error (500 / 502 / 503)
Current Status: Operational
Last checked: 3m ago
What We're Seeing Right Now
No recent issues reported. If you're experiencing problems with StepFun, report below to help the community.
What is this error?
When StepFun returns an API error (HTTP 500, 502, or 503), it typically means the servers are experiencing issues, undergoing maintenance, or handling an unexpected surge in traffic. This is usually a server-side problem, not something wrong with your code.
Error Signatures
500 Internal Server Error502 Bad Gateway503 Service UnavailableThe server had an error while processing your requestAn error occurredSomething went wrongWe're experiencing high demandService temporarily unavailableupstream connect errorgateway timeoutCommon Causes
- Server overload due to high demand or viral usage spike
- Scheduled or unscheduled maintenance on StepFun infrastructure
- Bug or deployment issue on StepFun's backend
- Regional outage affecting specific data centers
- Upstream dependency failure (cloud provider, database, etc.)
✓ How to Fix It
- Check StepFun's official status page for known incidents
- Check this page for live community reports and recent incidents
- Wait 2-5 minutes and retry your request
- Implement exponential backoff in your code (wait 1s, 2s, 4s, 8s between retries)
- If using the API, check your SDK version is up to date
- Try a different model or endpoint if available
Live Signals
Service Components
StepFun Web
OperationalRecent Incidents
No incidents in the past 30 days
Frequently Asked Questions
Is StepFun API down right now?
Check the live status indicator at the top of this page. If it shows 'Degraded' or 'Outage', StepFun is experiencing issues. Community reports below show what other users are seeing right now.
How long do StepFun API errors usually last?
Most API errors resolve within 15-60 minutes. Major outages can last 1-4 hours. Check our incidents timeline for historical resolution times.
What should I do if StepFun API keeps returning errors?
First, check if the issue is widespread using the reports on this page. If it's just you, verify your API key, check your rate limits, and ensure your request format is correct. If the issue is global, wait for StepFun to resolve it.