Tencent Hunyuan Status — Is Tencent Hunyuan Down?

Operational

Last checked: 3m ago

Having issues with Tencent Hunyuan?

Report problems quickly and help the community stay informed.

0

reports in the last 24 hours

Service Status

Hunyuan Web

Operational1815ms

24-Hour Uptime

100%

07h

10h

13h

16h

19h

22h

01h

04h

Operational

Degraded

Outage

No data

Latency (24h)

Recent Incidents

No incidents in the past 30 days

Common Issues with Tencent Hunyuan

See detailed troubleshooting guides for the most common Tencent Hunyuan errors:

API Error (500 / 502 / 503)

When Tencent Hunyuan returns an API error (HTTP 500, 502, or 503), it typically means the servers are experiencing issues, undergoing maintenance, or handling an unexpected surge in traffic. This is usually a server-side problem, not something wrong with your code.

Rate Limit Exceeded (429)

A 429 'Rate Limit Exceeded' error from Tencent Hunyuan means you've sent too many requests in a given time period. This is a protective measure to ensure fair usage across all users. It can be triggered by your individual usage or by Tencent Hunyuan-wide capacity constraints.

Timeout or Slow Response

When Tencent Hunyuan is timing out or responding very slowly, requests take much longer than usual or fail entirely. This can affect both API calls and the web interface. Slow responses often indicate server overload, network issues, or problems with specific models.

Authentication Failed / Invalid API Key

An authentication error from Tencent Hunyuan means your API key, token, or login credentials were rejected. This can happen when keys expire, are misconfigured, or when Tencent Hunyuan's authentication service itself is having problems.

Model Unavailable / Overloaded

When Tencent Hunyuan reports a model as unavailable or overloaded, the specific AI model you're trying to use cannot process requests right now. This is often temporary and happens during peak usage times, model updates, or capacity issues.

About Tencent Hunyuan

Tencent's multimodal AI foundation model

Official Website

Category

Monitored Surfaces

Hunyuan Web