DownForAI

Tidio AI status: API, auth, latency & outage reports

Tidio AI is operational right now. DownForAI checks Tidio AI every ~75 minutes across 1 monitored surface, with 0 community reports in the last 24 hours.

Operational
Last probe 3h ago·1 surface
Probe-monitoredLow confidence
📚 Docs →💳 Pricing →
100.0%
24h Uptime
142ms
p50 Network Latency
278ms
p95 Network Latency
0
Incidents (30d)

DownForAI monitors Tidio AI via a single endpoint — Tidio AI Web. Current status: operational — all surfaces are responding normally. Measured uptime over the last 24 hours: 100.0%. Median response time (24 h): 142 ms; p95: 278 ms.

No support platform incidents have been tracked for Tidio AI since monitoring began, and no community reports were submitted in the last 24 hours. Automated checks continue on the configured schedule.

Data confidence: LowLast checked 3h 34m ago · 1 monitored surface · 1 with 24 h latency data

Current Status

Operational
Everything works normally
Checked by our probes · 127ms
Verified 3h ago
No major incident reported
No reports in the last 24h

Having issues?

Help other users by reporting if Tidio AI is not working for you.

0reports in the last 24 hours

Surface Health

Tidio AI WebOperational
HTTP 200p50 142ms3h ago

Uptime — last 24h

100.0%

Network latency — last 20 probes

Loading…

What DownForAI can verify about Tidio AI

No confirmed provider-side issue detected
DownForAI currently sees Tidio AI as operational based on available monitoring signals.
Signal source: public surface check · Monitoring confidence: Low
Still having trouble?

The issue may be account-specific, regional, network-related, or related to authentication, billing, quota, or rate limits.

Incident history (30d)

No incidents recorded in the past 30 days.

Reported symptoms

No user reports for Tidio AI in the last 24 hours.

Known error signatures

Common failure patterns and how to diagnose them

Provider details

Tidio is a live-chat and helpdesk platform for small businesses with Lyro, its AI agent, deployed as website widgets and integrated with Shopify and others, on freemium plans. Incidents are widgets not loading and Lyro not answering.

What we monitor
Tidio widgetWebsite chat
Lyro AI agentAutomation
Tidio panelInbox
Ecosystem dependencies
Shopify and other integrationsModel providers
Operator notes
  • Tidio publishes its own status page; DownForAI probes tidio.com only.

Fallback alternatives

What to use if this service is down

Tidio is down
Chatbase, Dante AI or Intercom Fin (monitored on DownForAI) offer website chat with AI
Moderate effort

How we monitor

DownForAI checks monitored AI service surfaces on a rotating schedule, roughly every 75 minutes per surface, from a single centralized probe infrastructure. For services with an official machine-readable status page, we use that official status signal when available. For other services, we perform a basic public-surface check. Some services block datacenter probes; in those cases we mark them as “Monitoring limited” instead of treating a failed probe as a confirmed outage. Status is classified as Operational, Degraded, or Outage. Network latency (check response time) measures how long the monitored endpoint took to respond to our probe — it is not model inference speed, time-to-first-token, or tokens-per-second performance. We are independent of all providers listed and receive no compensation to report any particular status.

Tidio AI statusEmbed this status badgeREADME · docs ▾
Markdown
[![Tidio AI status](https://downforai.com/api/badge/tidio-ai.svg)](https://downforai.com/tidio-ai)
HTML
<a href="https://downforai.com/tidio-ai"><img src="https://downforai.com/api/badge/tidio-ai.svg" alt="Tidio AI status" /></a>

Community Discussion

0/1000
No comments yet. Be the first to share your experience!

Still having issues with Tidio AI?

Let the community know and help others experiencing the same problem.