DownForAI

Support AI AI Reliability Ranking — 2026

AI customer support tools handle live user interactions. Downtime means failed support experiences at the worst moments. This ranking shows the most reliable support AI services.

35
Services monitored
3
Community reports (90d)
Last 90 days
Period analyzed

Most Reliable Support AI Services

🥇
ASAPP
Operational
0
reports in 90 days
🥈
Ada Support
Operational
0
reports in 90 days
🥉
Aisera
Operational
0
reports in 90 days

Full Ranking

#ServiceReports (90d)Status
🥇ASAPP0
Operational
🥈Ada Support0
Operational
🥉Aisera0
Operational
4Conversica0
Operational
5Cresta0
Operational
6Dante AI0
Unknown
7Decagon0
Operational
8Drift AI0
Operational
9Forethought0
Operational
10Freshdesk AI0
Operational
11Gladly Hero0
Operational
12Gong.io0
Operational
13Haptik0
Operational
14HubSpot AI0
Operational
15Intercom Fin0
Operational
16Kore.ai0
Operational
17Kustomer AI0
Operational
18LivePerson0
Operational
19Maven AGI0
Operational
20Mendable0
Operational
21Netomi0
Operational
22Read.ai0
Operational
23Salesforce Einstein0
Operational
24Siena AI0
Operational
25Sierra0
Operational
26Sybill0
Operational
27Talkdesk AI0
Operational
28Tidio AI0
Operational
29Ultimate0
Operational
30Yellow.ai0
Operational
31Yuma AI0
Operational
32Zendesk AI0
Operational
33Chatbase1
Operational
34Parloa1
Operational
35PolyAI1
Operational

Most Reported

Services with the highest report counts in the past 90 days. Note: services with more users may receive more reports even with a similar disruption rate.

PolyAI
1
reports in 90 days
Parloa
1
reports in 90 days
Chatbase
1
reports in 90 days
Browse all Support AI services →
Methodology

Period analyzed: 90 rolling days, updated hourly. Sources: Community reports submitted by DownForAI users. This ranking measures perception based on user experience, not technical uptime telemetry.

Top Outages Right NowAI Reliability IndexMonthly Report

Frequently Asked Questions

How is this reliability ranking calculated?

The ranking is based on the number of community reports submitted by DownForAI users over the past 90 days. Services with fewer reports rank higher. Each report represents a user confirming that a service was not working for them.

How many Support AI services are tracked?

DownForAI currently monitors 35 Support AI AI services. All services are checked automatically every 75 minutes.